Privacy Policy
Last Updated: December 2025
Inner Horizons Counseling (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website: innerhorizonsmi.com.
We are a Michigan-based, telehealth-only counseling practice.
1. Information We Collect
Information You Provide
We collect personal information when you:
Submit a contact or lead form
Request an appointment
Email or call us
Complete intake paperwork
Information may include:
Name
Email address
Phone number
Preferred appointment times
General questions or comments
We do not request sensitive health information through our website forms.
Information Collected Automatically
Our website may automatically collect:
IP address
Browser type
Device information
Pages viewed
Time spent on site
Cookies or similar technologies
We use this information for analytics and to improve website performance.
2. Cookies & Analytics
We may use:
Cookies
Google Analytics
Google Ads tools
These tools collect non-identifying information such as page usage and traffic patterns.
You can disable cookies through your browser settings.
3. How We Use Your Information
We may use collected information to:
Respond to your inquiries
Schedule appointments
Provide service information
Improve our website
Comply with legal requirements
We never sell your personal information.
4. Sharing of Information
We may share information with:
HIPAA-compliant telehealth platforms
Secure scheduling or practice management tools
Website hosting providers
Email or communication systems
We may also share information when required by law.
We do not share your information with advertisers.
5. Protected Health Information (PHI)
Any PHI shared once you become a client is governed by HIPAA.
We only collect PHI through secure, HIPAA-compliant systems—not through this website.
You will receive our separate Notice of Privacy Practices during onboarding.
6. Data Security
We take reasonable steps to protect your information, including:
Encrypted website connections (HTTPS)
Secure telehealth software
Restricted access to client files
No system is 100% secure, but we maintain industry-standard protections.
7. Children’s Privacy
Our website is intended for visitors 13 years and older.
If a child has submitted personal information, contact us to have it removed.
8. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion where applicable
Client PHI rights are governed under HIPAA regulations.
9. External Links
We may provide links to external websites for convenience.
We are not responsible for third-party privacy practices.
10. Changes to This Policy
We may update this Privacy Policy periodically.
The “Last Updated” date indicates the most recent version.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Inner Horizons Counseling
Email: anthonyjfierro@innerhorizonsmi.com
Website: https://innerhorizonsmi.com
Terms of Service
Last Updated: December 2025
These Terms of Service (“Terms”) govern your use of innerhorizonsmi.com.
By using our website, you agree to these Terms.
1. Use of Website
This website provides general information about Inner Horizons Counseling, a Michigan-based telehealth counseling practice.
You agree not to:
Use the site for unlawful purposes
Attempt to disrupt or compromise site security
Misrepresent your identity when contacting us
This website does not provide medical or mental health advice.
2. No Emergency or Crisis Services
Inner Horizons Counseling does not provide crisis intervention through this website.
If you are in crisis, call 988, or go to your nearest emergency room.
3. No Therapist-Client Relationship Through Website
Submitting a form, email, or message does not create a therapist-client relationship.
A formal relationship begins only after:
Completing onboarding paperwork, and
Attending an initial session with one of our licensed clinicians.
4. Intellectual Property
All content on this website—including text, logos, branding, graphics, and layout—is the property of Inner Horizons Counseling.
You may not reproduce or distribute any content without written permission.
5. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for content or practices of external sites.
6. User Submissions
Any information submitted through forms must be:
Accurate
Provided voluntarily
Non-sensitive (no medical details or PHI)
Submitting false information is prohibited.
7. Disclaimer
Information on this site is provided for educational and informational purposes only.
It is not a substitute for professional diagnosis, treatment, or individualized mental health care.
8. Limitation of Liability
Inner Horizons Counseling is not liable for:
Website errors
Downtime or interruptions
Unauthorized access to transmissions
Actions taken based on website content
Use of this website is at your own discretion and risk.
9. Modifications to Terms
We may update these Terms at any time.
Continued use of the website indicates agreement to the updated Terms.
10. Contact Us
Questions about these Terms may be directed to:
Inner Horizons Counseling
Email: anthonyjfierro@innerhorizonsmi.com
Notice of Privacy Practices (HIPAA)
Effective Date: December 2025
This Notice describes how medical information about you may be used and disclosed and how you can access this information.
Please review it carefully.
Inner Horizons Counseling is committed to protecting your health information.
Your “protected health information” (PHI) includes any information that identifies you and relates to your mental health care.
1. How We May Use and Disclose Your PHI
We may use and disclose PHI for:
Treatment
Providing, coordinating, or managing your mental health care.
Payment
Processing payments, verifying benefits, and working with your insurance company if applicable.
Health Care Operations
Quality assessment, licensing, audits, training, and administrative tasks.
As Required by Law
We must disclose PHI when required by federal, state, or local laws.
To Prevent Harm
We may disclose PHI to prevent serious harm to you or others, consistent with legal and ethical obligations.
2. Other Uses and Disclosures Requiring Authorization
We will obtain your written authorization before using or disclosing your PHI for purposes not covered in this Notice, including:
Marketing communications
Release of psychotherapy notes
Sharing information with outside parties not involved in your care
You may revoke your authorization at any time in writing.
3. Your Rights Regarding PHI
You have the right to:
Access Your Records
Request to see or obtain copies of your PHI.
Request Amendments
Ask us to correct your records if you believe information is inaccurate.
Request Restrictions
Ask us not to share certain information (we may not be able to honor all requests).
Request Confidential Communications
Choose how we contact you (phone, email, mailing address, etc.).
Receive an Accounting of Disclosures
Request a list of instances where your PHI was shared for reasons other than treatment, payment, or operations.
Receive a Paper or Digital Copy of This Notice
4. Our Responsibilities
We are legally required to:
Maintain the privacy of your PHI
Provide you with this Notice
Abide by the terms of this Notice
Notify you if a breach compromises your information
We reserve the right to update this Notice as laws and practices change.
5. Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
Inner Horizons Counseling
Email: admin@innerhorizonsmi.com
OR with the U.S. Department of Health & Human Services (HHS).
You will not be penalized for filing a complaint.
6. Contact for More Information
For questions about this Notice or your rights, contact:
Inner Horizons Counseling
Email: anthonyjfierro@innerhorizonsmi.com
Website: https://innerhorizonsmi.com